Customer Experience Associate - In-Store & Phone Orders

Dominos; Birmingham (AL); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Domino's in Birmingham, AL is seeking a Customer Experience Representative to greet customers, take orders, and ensure a positive store experience both in-person and via phone. You will be the face and voice of Domino's, delivering friendly service and efficient order handling.

Responsibilities include managing the front of store, supporting curbside and contactless service, and collaborating with management to WOW customers. Flexible to work nights and weekends; background check required.

Qualifications

• Ability to multi-task in a busy setting.
• Comfortable working in a fast-paced environment with high customer flow.
• Strong verbal and written communication with customers and team members.
• Understand safe food handling, storage and sanitation procedures.
• Willingness to work nights and weekends.
• Excellent customer service skills and basic math.

Responsabilités

• Greet customers and provide a positive, engaging experience.
• Take orders in-person or over the phone using POS.
• Maintain a clean, welcoming front of store area.
• Provide a safe drive-up and curbside experience; follow contactless protocol.
• Address customer concerns and escalate to management when needed.
• Ensure orders are accurate and meet Domino’s standards.

Connaissances

Multi-tasking

Fast-paced environment

Communication

Food safety knowledge

Evenings & weekends availability

Customer service

Direction from management

Background check required

Age 16+

Basic math

Description du poste

Domino's in Birmingham, AL is seeking a Customer Experience Representative to greet customers, take orders, and ensure a positive store experience both in-person and via phone. You will be the face and voice of Domino's, delivering friendly service and efficient order handling.

Responsibilities include managing the front of store, supporting curbside and contactless service, and collaborating with management to WOW customers. Flexible to work nights and weekends; background check required.