Customer Experience Associate I – Part-Time Retail

Dollar Tree Stores INC; Niles (OH); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Niles, OH is seeking a part-time Customer Service Associate to deliver friendly help and a will‑do attitude to every shopper.

You’ll assist customers, process sales at the register, stock shelves, unload merchandise, keep the store clean and safe, and support leaders with daily tasks as needed.

If you value teamwork, have strong communication skills, and can lift up to 50 lbs, this role offers flexible hours and opportunities to grow within the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks (standing, walking, bending).
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Retail experience

Strong communication

Team player

Education

High school diploma or equivalent

Tools

POS system knowledge

Job description

Dollar Tree in Niles, OH is seeking a part-time Customer Service Associate to deliver friendly help and a will‑do attitude to every shopper.

You’ll assist customers, process sales at the register, stock shelves, unload merchandise, keep the store clean and safe, and support leaders with daily tasks as needed.

If you value teamwork, have strong communication skills, and can lift up to 50 lbs, this role offers flexible hours and opportunities to grow within the company.