Customer Experience Specialist

Dollar Tree Stores INC; Plantation (FL); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Resumo da oferta

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver an excellent shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload shipments, and maintain a clean, safe store environment.

The role requires strong customer service, organizational, and communication skills, with ability to lift 30–50 lbs and stand for long periods. Part-time opportunities are available in Plantation, FL.

Qualificações

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Conhecimentos

Customer service

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem solving

Relationship management

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver an excellent shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload shipments, and maintain a clean, safe store environment.

The role requires strong customer service, organizational, and communication skills, with ability to lift 30–50 lbs and stand for long periods. Part-time opportunities are available in Plantation, FL.