Customer Experience Associate I

Dollar Tree Stores; City of Cortland (NY); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate in Cortland, NY, to ensure a great shopping experience for customers. Responsibilities include managing sales transactions, assisting with customer inquiries, and maintaining store cleanliness and stock levels.

The ideal candidate has a high school diploma, prior retail customer service experience, and is capable of lifting up to 50 lbs. The role offers various benefits, including health insurance and retirement plans.

Qualifications

• Previous customer service experience in a retail environment is highly preferred.
• Ability to lift between 30 and 50 lbs. and perform physical tasks.
• Strong customer relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Keep the store well-stocked and recovered.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate in Cortland, NY, to ensure a great shopping experience for customers. Responsibilities include managing sales transactions, assisting with customer inquiries, and maintaining store cleanliness and stock levels.

The ideal candidate has a high school diploma, prior retail customer service experience, and is capable of lifting up to 50 lbs. The role offers various benefits, including health insurance and retirement plans.