Customer Experience Associate — Friendly Service & Growth

Walgreens; Concord (MA); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is seeking a customer-focused team member to greet customers, answer questions, and assist with products and services. You will handle cash transactions, process refunds and exchanges, and maintain clean, well-stocked shelves.

The role involves helping with photo services and supporting online order pick-ups, contributing to a friendly, efficient store environment. Flexible scheduling including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Greet customers and assist with product recommendations to ensure a positive experience.
• Handle purchases at the register, process payments, refunds, exchanges, and rain checks as needed.
• Maintain clean, well-merchandised counters and shelves; assist with inventory and pricing as directed.
• Provide customer service in the photo area (passport photos, poster prints, etc.) and support web pick-up orders.

Job description

Walgreens is seeking a customer-focused team member to greet customers, answer questions, and assist with products and services. You will handle cash transactions, process refunds and exchanges, and maintain clean, well-stocked shelves.

The role involves helping with photo services and supporting online order pick-ups, contributing to a friendly, efficient store environment. Flexible scheduling including evenings and weekends is required.