Customer Experience Associate — Flexible Schedule

Walgreens; Grand Rapids (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Grand Rapids, MI is hiring a Customer Experience Associate to deliver friendly checkout service, assist customers, and keep shelves tidy. You will handle cash, process returns, and support stock displays while upholding store policies.

This role requires English fluency, courtesy, and a willingness to work evenings and weekends. Previous retail experience is preferred but not required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred; Walgreens experience a plus.
• Good interpersonal skills and ability to help customers.

Responsibilities

• Greet customers and deliver courteous, efficient checkout service.
• Register sales on the cash register and handle transactions.
• Keep counters and shelves clean and well merchandised.
• Recommend items and assist with up-sell and add-ons.
• Process returns, exchanges, voids, and refunds as needed.
• Adhere to store policies and maintain safe, friendly environment.

Skills

Customer service

Cash handling

English fluency

Flexibility

Tools

Store systems

POS knowledge

Job description

Walgreens in Grand Rapids, MI is hiring a Customer Experience Associate to deliver friendly checkout service, assist customers, and keep shelves tidy. You will handle cash, process returns, and support stock displays while upholding store policies.

This role requires English fluency, courtesy, and a willingness to work evenings and weekends. Previous retail experience is preferred but not required.