Customer Experience Associate - Flexible Schedule

Roses Discount Stor; Baltimore (MD); On-site; USD 27,000 - 36,000; Full time

Job summary

Roses in Baltimore, MD is seeking a Customer Service Associate to greet customers, assist with product selection, complete transactions, and answer questions about store merchandise. The role includes unloading trucks, processing freight, stocking shelves, and maintaining a clean, organized store environment.

You will handle cash, operate the POS, and help ensure a safe shopping experience. Availability includes full- or part-time schedules, with days, evenings, weekends and holidays; prior

Qualifications

• Education: Prefer completion of high school or equivalent.
• Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
• Physical: Ability to regularly lift up to 40lbs (and occasionally up to 55 lbs).
• Availability: Flexible, full-time or part-time to include days, evenings, weekends and holidays.

Responsibilities

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in unloading merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Skills

Customer Focus

Communication Skills

Problem Solving/Decision Making

Organizational Skills

Relationship Management

Job Knowledge

Results Driven

Developing Potential

Education

High School Diploma or equivalent

Job description

Roses in Baltimore, MD is seeking a Customer Service Associate to greet customers, assist with product selection, complete transactions, and answer questions about store merchandise. The role includes unloading trucks, processing freight, stocking shelves, and maintaining a clean, organized store environment.

You will handle cash, operate the POS, and help ensure a safe shopping experience. Availability includes full- or part-time schedules, with days, evenings, weekends and holidays; prior