Customer Experience Associate - Flexible Retail Role

Walgreens Co.; Grand Rapids (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Grand Rapids is seeking a Customer Experience Associate to deliver a friendly checkout experience and assist customers with products and services. You will greet customers, process purchases, maintain clean shelves, stock, and handle returns, while supporting photo services and web order pickup.

The role emphasizes English fluency and a flexible schedule, including evenings and weekends, to meet store needs.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Keeps counters and shelves clean and well merchandised and maintains inventory records.
• Processes returns, refunds, rain checks, and exchanges as needed.
• Provides customer service in the photo area and handles web pick-up orders.

Skills

English fluency

Customer service

Cash handling

Merchandising

Job description

Walgreens Co. in Grand Rapids is seeking a Customer Experience Associate to deliver a friendly checkout experience and assist customers with products and services. You will greet customers, process purchases, maintain clean shelves, stock, and handle returns, while supporting photo services and web order pickup.

The role emphasizes English fluency and a flexible schedule, including evenings and weekends, to meet store needs.