Customer Experience Associate | Flexible Hours & Benefits

The TJX Companies, Inc.; Richmond (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member to deliver an exceptional shopping experience at HomeGoods in Richmond, KY. You will assist customers, process transactions, and keep the store clean and organized to reflect our brand standards.

Responsibilities include promoting loyalty programs, maintaining merchandise presentation, and supporting safety and loss prevention. A positive attitude and strong communication are essential in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Model customer experience practices with customers.
• Promote credit and loyalty programs.
• Ring purchases/returns and handle change.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store safety and loss prevention goals.
• Participate in store recovery and cleaning tasks.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Lifting objects

Job description

The TJX Companies, Inc. is seeking a customer-focused team member to deliver an exceptional shopping experience at HomeGoods in Richmond, KY. You will assist customers, process transactions, and keep the store clean and organized to reflect our brand standards.

Responsibilities include promoting loyalty programs, maintaining merchandise presentation, and supporting safety and loss prevention. A positive attitude and strong communication are essential in a fast-paced retail environment.