Customer Experience Associate - Flexible Hours

Walgreens Co.; Kinston (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Kinston, NC is seeking a Retail Customer Service Associate to greet customers, assist with products, and provide fast, friendly checkout service on the sales floor. You will uphold service standards, manage cash, and help maintain an attractive store environment.

The role involves recommending items, handling returns, and supporting photo services and web-pickup duties. A flexible schedule including evenings and weekends is expected; prior retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Engages customers and patients, greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Keeps counters and shelves clean and well merchandised; checks in and prices merchandise as directed.
• Provides customer service in the photo area and supports web-pickup duties.
• Assists with exterior and interior maintenance and follows company policies.

Skills

Customer service

Cash handling

Product knowledge

Retail basics

Job description

Walgreens Co. in Kinston, NC is seeking a Retail Customer Service Associate to greet customers, assist with products, and provide fast, friendly checkout service on the sales floor. You will uphold service standards, manage cash, and help maintain an attractive store environment.

The role involves recommending items, handling returns, and supporting photo services and web-pickup duties. A flexible schedule including evenings and weekends is expected; prior retail experience is preferred.