Customer Experience Specialist - Flexible Hours

Walgreens Co.; Sanford (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Sanford, NC is seeking a Customer Experience Associate to greet customers, assist with products, and operate the register for courteous, efficient checkout.

You will handle cash, suggest related items, and maintain store cleanliness while delivering a delightful shopping experience. Responsibilities include stocking, merchandising, processing returns/exchanges, and supporting proactive customer service across departments.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Skills

Customer service

Cash handling

Sales recommendations

Team collaboration

English fluency

POS systems

Tools

POS system

Job description

Walgreens Co. in Sanford, NC is seeking a Customer Experience Associate to greet customers, assist with products, and operate the register for courteous, efficient checkout.

You will handle cash, suggest related items, and maintain store cleanliness while delivering a delightful shopping experience. Responsibilities include stocking, merchandising, processing returns/exchanges, and supporting proactive customer service across departments.