Customer Experience Associate — Fast-Paced Pizzeria

SmartRecruiters, Inc.; Belleville (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Belleville, United States, is seeking a friendly Customer Service Representative to join our team. You will answer phone calls, take orders, prepare pizzas, and handle payments while delivering excellent service.

We value teamwork and reliability in a fast-paced environment. This role requires standing for long periods and lifting up to 25 lbs, with flexibility for various shifts including weekends and holidays.

Qualifications

• Excellent customer service skills with a friendly and empathetic demeanor.
• Strong communication abilities, both verbal and written.
• Proficiency in multitasking and working efficiently under pressure.
• Basic math skills for accurate cash handling and order processing.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth restaurant operations.
• Assist with various tasks as needed, including cleaning and restocking supplies.
• Handle multiple responsibilities simultaneously in a fast-paced setting.
• Lift and move items weighing up to 25 lbs. as required.

Skills

Customer service

Communication

Multitasking

Cash handling

Teamwork

Flexibility

Stamina

Education

High school diploma or equivalent

Job description

Domino's Pizza in Belleville, United States, is seeking a friendly Customer Service Representative to join our team. You will answer phone calls, take orders, prepare pizzas, and handle payments while delivering excellent service.

We value teamwork and reliability in a fast-paced environment. This role requires standing for long periods and lifting up to 25 lbs, with flexibility for various shifts including weekends and holidays.