Customer Experience Associate | Fast-Paced Growth & Benefits

Finish Line; Mercedes (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Retirement plans

Employee discounts

Career growth opportunities

DEI initiatives

Job summary

Finish Line is seeking an enthusiastic Associate to support daily store operations and deliver an outstanding customer experience in a retail setting. You will help customers, manage merchandise, and contribute to sales goals in a dynamic environment.

We value reliability, strong communication, and the ability to work in a fast-paced team. Weekend availability is required, with training provided to help you grow within our expanding company.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Job description

Finish Line is seeking an enthusiastic Associate to support daily store operations and deliver an outstanding customer experience in a retail setting. You will help customers, manage merchandise, and contribute to sales goals in a dynamic environment.

We value reliability, strong communication, and the ability to work in a fast-paced team. Weekend availability is required, with training provided to help you grow within our expanding company.