Customer Experience Associate — eCommerce & Jewelry

Manly Bands, LLC; Lindon (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Manly Bands, LLC in Lindon, Utah is seeking a Customer Service Associate to handle phone, chat and email support for our fast-growing ecommerce store. You’ll need to stay organized, reach weekly goals and craft creative solutions for customers; Shopify familiarity and Mac experience are a plus. Join a team that treats customers like family in a dynamic environment.

We value proactive, detail-oriented teammates who communicate clearly and balance multiple tasks with a positive attitude.

Qualifications

• Comfortable working with a variety of web-based apps and programs.
• Familiarity with Shopify is a plus.
• Mac familiarity is a plus.
• A self-starter who stays on task and organized.
• Compassionate, detail oriented and driven; good time management.

Responsibilities

• Take phone calls, chats and emails for our eCommerce store.
• Meet weekly goal expectations.
• Offer creative customer solutions with a unique customer service experience.

Skills

Web apps

Shopify

Mac

Time management

Self-motivated

Detail oriented

Team player

Strong communicator

Tools

Shopify

Job description

Manly Bands, LLC in Lindon, Utah is seeking a Customer Service Associate to handle phone, chat and email support for our fast-growing ecommerce store. You’ll need to stay organized, reach weekly goals and craft creative solutions for customers; Shopify familiarity and Mac experience are a plus. Join a team that treats customers like family in a dynamic environment.

We value proactive, detail-oriented teammates who communicate clearly and balance multiple tasks with a positive attitude.