Customer Experience Associate - Car Wash

Quick Quack Car Wash; Carson (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Quick Quack Car Wash is seeking fun and energetic Team Members to join our rapidly growing organization. You will work on-site greeting customers in a friendly, professional manner and assist with cashiering and general housekeeping at the site.

You will guide customers into the showroom, explain services, handle questions or price discrepancies, balance cash at shift start/end, and keep areas stocked and clean.

Qualifications

• Must be able to smile and maintain a clean appearance per dress and grooming standards.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends and holidays.
• Must be able to perform repetitive movements over long periods of time.
• Must be able to stand for extended periods and operate cash register.
• Must be able to lift up to 50 pounds.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Balances cash at the beginning and end of shift and verifies sales at end of shift.
• Assists customers in locating products and directs them to other departments as needed.
• Holds advertising signs and participates in marketing-related tasks.
• Uses sales pitches for memberships when interacting with new customers.
• Sells additional services and vending items as opportunities arise.
• Completes sales transactions accurately and maintains cash accountability at POS.

Skills

Customer service

Cash handling

Communication

Stamina/Physical effort

Dress/grooming standards

Education

High school diploma or equivalent

Tools

Cash register

Job description

Quick Quack Car Wash is seeking fun and energetic Team Members to join our rapidly growing organization. You will work on-site greeting customers in a friendly, professional manner and assist with cashiering and general housekeeping at the site.

You will guide customers into the showroom, explain services, handle questions or price discrepancies, balance cash at shift start/end, and keep areas stocked and clean.