Customer Experience Associate

Dollar Tree Stores INC; Sylva (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Sylva, NC is seeking a Part-time Customer Service Associate to help customers and keep the store running smoothly. You will assist customers, process transactions at the register, maintain cleanliness, stock shelves, unload merchandise, and ensure a welcoming, safe environment.

The role requires strong communication and problem-solving skills, the ability to lift 30–50 lbs, and reliable teamwork. This is a part-time opportunity at our Sylva store.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks (standing, walking, bending, bending, etc.).
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain cleanliness throughout the store, including bathrooms, floors, and areas, neat and presentable.
• Foster a positive, safe, respectful environment with customers, associates, and leaders.
• Other duties as assigned.

Skills

Customer service experience

Communication skills

Relationship management

Problem-solving

Organizational skills

Teamwork

Education

High School Diploma or equivalent

Job description

Dollar Tree, Inc. in Sylva, NC is seeking a Part-time Customer Service Associate to help customers and keep the store running smoothly. You will assist customers, process transactions at the register, maintain cleanliness, stock shelves, unload merchandise, and ensure a welcoming, safe environment.

The role requires strong communication and problem-solving skills, the ability to lift 30–50 lbs, and reliable teamwork. This is a part-time opportunity at our Sylva store.