Customer Experience Associate

Dollar Tree, Inc.; Los Banos (CA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, dental, and vision insurance

Job summary

Dollar Tree, Inc. in Los Banos, CA is hiring a part-time Customer Service Associate to help customers, operate the register, stock the store, unload shipments, and maintain a clean, safe shopping environment. You’ll interact with customers and team members to deliver a positive experience.

The role emphasizes friendly service, physical duties including lifting, and adherence to store policies. Flexible hours may apply; com pany offers benefits as described.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem-solving

Lifting 30–50 lbs

Safety awareness

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. in Los Banos, CA is hiring a part-time Customer Service Associate to help customers, operate the register, stock the store, unload shipments, and maintain a clean, safe shopping environment. You’ll interact with customers and team members to deliver a positive experience.

The role emphasizes friendly service, physical duties including lifting, and adherence to store policies. Flexible hours may apply; com pany offers benefits as described.