Customer Experience Associate

Dollar Tree Stores INC; Hillsboro (OR); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Hillsboro, OR to provide a great shopping experience. You will assist customers, handle transactions, stock and receive merchandise, and ensure a clean, safe store environment.

Role emphasizes customer service excellence, teamwork, and adherence to procedures. Part-time schedule, opportunities to grow with a national retailer, and company perks accompany this position.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Excellent customer service

Strong organizational skills

Strong communication skills

Problem-solving and decision-making

Ability to follow instructions

Lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Hillsboro, OR to provide a great shopping experience. You will assist customers, handle transactions, stock and receive merchandise, and ensure a clean, safe store environment.

Role emphasizes customer service excellence, teamwork, and adherence to procedures. Part-time schedule, opportunities to grow with a national retailer, and company perks accompany this position.