Customer Experience Associate

Dollar Tree Stores INC; Fort Myers (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Fort Myers, FL, is seeking a Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, handle sales transactions at the cash register, maintain store cleanliness, stock merchandise, unload trucks, and ensure safety and courtesy in every interaction.

The role emphasizes strong communication, organization, and problem-solving skills, with a part-time schedule and opportunities to grow within a national retailer.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working a cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Fort Myers, FL, is seeking a Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, handle sales transactions at the cash register, maintain store cleanliness, stock merchandise, unload trucks, and ensure safety and courtesy in every interaction.

The role emphasizes strong communication, organization, and problem-solving skills, with a part-time schedule and opportunities to grow within a national retailer.