Customer Experience Analytics Co-Op (Jan–Jun 2027)

United States Cold Storage Inc; Camden (NJ); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401K and Educational Assistance after

Blue Cross Blue Shield after 30 days

Company Life Insurance

Additional benefits and perks

Job summary

United States Cold Storage Inc (USCS) is seeking a Co-op in Camden, NJ, in the Customer Experience department for Jan 2027–Jun 2027. The role offers hands-on analytics experience within a 3PL environment, working with TMS/WMS/Tableau and multiple data sources.

The ideal candidate is a university student with strong Excel/PowerPoint skills, a GPA of 3.0+, and the ability to communicate clearly. The position is hourly, full-time, non-exempt, requiring relocation if needed.

Qualifications

• GPA at least 3.0.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Strong communication skills, both written and verbal.

Responsibilities

• Prepare weekly and monthly customer and management reports using standard metrics (Gross Margin, On Time Performance, Case Pick Percentage, Miles per Truck, Fill Rate, Cost per Order).
• Gather and synthesize data to create customer-specific reports.
• Analyze sales reports and market feedback to identify issues, trends, opportunities for business development.

Skills

Excel

PowerPoint

Word

Outlook

Communication

GPA 3.0+

Transportation

Willing to relocate for 6 months

Education

University student (Co-op)

Tools

Tableau

CRM

TMS

WMS

Job description

United States Cold Storage Inc (USCS) is seeking a Co-op in Camden, NJ, in the Customer Experience department for Jan 2027–Jun 2027. The role offers hands-on analytics experience within a 3PL environment, working with TMS/WMS/Tableau and multiple data sources.

The ideal candidate is a university student with strong Excel/PowerPoint skills, a GPA of 3.0+, and the ability to communicate clearly. The position is hourly, full-time, non-exempt, requiring relocation if needed.