Customer Experience Analyst

1WorldSync; Chicago (IL); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that values diversity and innovation. This role offers the opportunity to work with talented professionals in a flexible environment, contributing to mission-critical products that impact the global market. Enjoy a competitive benefits package, including health plans, wellness programs, and career advancement opportunities. Be part of a community that fosters collaboration and personal growth while making a positive impact across various industry verticals.

Benefits

Above-average health, vision, and dental plans

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life and disability insurance

Family and parenting benefits

Employee perks and discounts

Personalized wellness programs

Dedicated time off for volunteering

Referral Bonus

Tuition Reimbursement

Job description

Join the Global Product Content Orchestration Leader

"We’re not just looking for people to stand in, we’re looking for people to stand out. We value new perspectives and a variety of thought and experience."
– Lindsey Hill, Human Resources Business Partner, on 1WorldSync recruitment.

Our Key Focus Areas

• Technology Enabled and Empowered: We have the flexibility to work anywhere, any time with modern equipment.
• Talented, Professional Teams: We collaborate with innovative professionals to deliver products that make a positive impact.
• Our Community: We have built a community within our global structure that allows our people to connect virtually throughout the year.
• Mission Critical Products & Services: The world’s largest brands rely on 1WorldSync, with exposure to great customers across five industry verticals.

Our Values and Competencies

• Humility: Recognize the power of authentic leadership.
• Integrity: Trust remains the evergreen differentiator, despite technological changes.
• Teamwork: The contributions of those around us multiply our efforts. We strive to be a little better tomorrow than we are today.

Benefits and Perks

Our highly competitive benefits package includes:

• Above-average health, vision, and dental plans
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life and disability insurance
• Family and parenting benefits
• Employee perks and discounts
• Personalized wellness programs

Work-Life Balance

• Dedicated time off for volunteering
• Sick leave
• Bereavement leave
• Personalized wellness coaching
• Flexible working environment

We provide essential tools for financial planning and stability, partnering with organizations that empower you to take control of your financial future. Benefits include:

• Competitive compensation
• 401K matching
• Pre-tax transit deduction options

Our environment supports career advancement through continued training and education opportunities, enabling team members to sharpen skills and explore new areas of interest. Additional benefits include:

• Referral Bonus
• Tuition Reimbursement

Workplace Notices

1WorldSync is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability. We are committed to recruiting, hiring, and promoting people with disabilities and veterans. If you need an accommodation to complete the application, please email [e-mail].