Customer Experience Advocate - Flexible Hours & Discount

Goodwill-Easter Seals Minnesota; Eagan (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Flexible hours

Opportunities for career development

Job summary

Goodwill-Easter Seals Minnesota is seeking a Customer Service Associate who will deliver fast, friendly, and accurate transactions at the point of sale while ensuring a welcoming shopping experience.

You will stock the sales floor, maintain merchandising standards, keep a clean and safe store, and support participants in programs, promoting the organization's mission and values. A typical full-time schedule is 35–40 hours per week with open availability including days, nights, and weekends.

Qualifications

• Ability to communicate effectively with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects.
• Excellent organizational skills and ability to prioritize.
• Excellent decision-making skills.
• Strong attention to details.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.
• Knowledge/expertise in working with persons with disadvantages and/or disabilities.
• Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week.

Responsibilities

• Customer Service: Creates a high level of customer service throughout the store.
• Store Operations: Follows policies and procedures and executes directives promptly.
• Services and Programs: Provide a work environment to train and develop participants.
• Safety: Contribute to a safe, welcoming environment for employees and customers.
• Provide fast, friendly, and accurate transactions at the point of sale.
• Stock and maintain merchandising standards on the sales floor.
• Maintain a clean and safe environment.
• Promote and adhere to Goodwill-Easter Seals mission and values.

Skills

Customer service

Communication

Independent work

Organizational skills

Decision making

Attention to detail

Initiative

Diversity awareness

Perseverance

Disability awareness

Education

High school diploma or equivalent

Job description

Goodwill-Easter Seals Minnesota is seeking a Customer Service Associate who will deliver fast, friendly, and accurate transactions at the point of sale while ensuring a welcoming shopping experience.

You will stock the sales floor, maintain merchandising standards, keep a clean and safe store, and support participants in programs, promoting the organization's mission and values. A typical full-time schedule is 35–40 hours per week with open availability including days, nights, and weekends.