Customer Experience Advocate

Weis Markets; Mount Pocono (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Weis Markets in Mount Pocono, PA is seeking a Customer Experience Associate to greet customers, operate the checkout, and maintain a clean, safe store environment. You will handle transactions, apply promotions, and help customers with questions in a fast-paced setting.

The role emphasizes friendly service, accuracy, adherence to safety guidelines, and collaboration with team members to ensure smooth store operations.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Greet customers and resolve concerns in a polite, professional manner while following store policies.
• Operate front end scanning equipment and cash register; bag merchandise and load carts.
• Ensure accurate transactions and proper cash handling; follow cash security procedures.
• Follow guidelines for sale of tobacco and alcohol and use appropriate rewards or coupons.
• Stay informed about weekly ads, promotions and store layout to answer questions.
• Maintain department sanitation; follow cleaning schedules and OSHA requirements.
• Cooperate with coworkers and supervisors to keep store operations smooth.
• Utilize PPE provided (gloves, cutters, footwear, etc.).
• Assist in other departments as needed.

Job description

Weis Markets in Mount Pocono, PA is seeking a Customer Experience Associate to greet customers, operate the checkout, and maintain a clean, safe store environment. You will handle transactions, apply promotions, and help customers with questions in a fast-paced setting.

The role emphasizes friendly service, accuracy, adherence to safety guidelines, and collaboration with team members to ensure smooth store operations.