Customer Experience Advisor – Auto Service

Hunter Super Techs - TurnPoint; Marana (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Flexible schedule

Uniforms & tools provided

Discount on services (50%)

Job summary

Valvoline Instant Oil Change (VIOC) is hiring a Customer Service Advisor. You’ll be the first and last face customers see, using product knowledge to present oil change options and additional services.

Our training program prepares you to communicate successfully with guests and gain confidence as an expert on our products, services, and company knowledge. We foster a diverse and welcoming workplace, encouraging growth and internal advancement.

Qualifications

• Comfortable suggesting additional services to guests based on inspection and recommendations.
• Effective interpersonal and oral communication skills.
• Interacting with people face-to-face and building rapport.
• Eagerness to learn and grow within the role.
• English fluency in reading, writing, and speaking.

Responsibilities

• Present oil change options and additional services to customers.
• Be the first and last face customers see, creating a positive impression.
• Participate in training to communicate successfully with guests and build product knowledge.

Skills

Interpersonal skills

Oral communication

Upsell ability

Guest interaction

Willingness to learn

Tools

Uniforms provided

Tools provided

Job description

Valvoline Instant Oil Change (VIOC) is hiring a Customer Service Advisor. You’ll be the first and last face customers see, using product knowledge to present oil change options and additional services.

Our training program prepares you to communicate successfully with guests and gain confidence as an expert on our products, services, and company knowledge. We foster a diverse and welcoming workplace, encouraging growth and internal advancement.