Customer Experience Advisor - Auto Care & Benefits

Hunter Super Techs - TurnPoint

Speedway (IN)

On-site

USD 23,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Competitive weekly pay
Paid on-the-job training
Flexible schedule
Paid time off (PTO) and holiday pay
Uniforms and tools provided
Tuition and certification assistance
Health insurance with HSA
Dental, vision, and 401(k) with match
Career advancement opportunities
Back-up Child and Elder Care
Employee discounts

Job summary

Valvoline Instant Oil Change (VIOC) in Speedway, IN is seeking a Customer Service Advisor. You will greet guests, discuss oil change options and additional services, and deliver a positive customer experience while learning our products, services, and company knowledge.

Join a friendly team with on-the-job training, a flexible schedule, and opportunities to advance. The role involves lifting up to 50 pounds and standing for extended periods in a non-climate-controlled shop environment.

Qualifications

  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations.
  • Excellent oral and written communication with guests.
  • Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

  • Present oil change options and additional services to guests.
  • Provide friendly, knowledgeable service to build loyalty and trust.
  • Participate in training to become cross-trained as a technician when needed.

Skills

Customer service
Communication
Interpersonal skills
English proficiency

Job description

Valvoline Instant Oil Change (VIOC) in Speedway, IN is seeking a Customer Service Advisor. You will greet guests, discuss oil change options and additional services, and deliver a positive customer experience while learning our products, services, and company knowledge.

Join a friendly team with on-the-job training, a flexible schedule, and opportunities to advance. The role involves lifting up to 50 pounds and standing for extended periods in a non-climate-controlled shop environment.

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