Customer Executive

Bimbo Bakeries USA; Horsham (PA); Remote; USD 98,000 - 139,000; Full time

Job summary

Join a leading baking company as a Customer Executive, driving sales for In-Store Bakery products across the Northeast. This role focuses on cultivating relationships with major grocery chains and leveraging strategic partnerships to enhance growth. With a commitment to diversity and inclusion, the company offers a supportive environment for its 20,000 associates. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in a dynamic and evolving business landscape. If you have a passion for sales and a desire to make an impact, this role is perfect for you.

Benefits

Comprehensive Benefits Package

401k & Company Match

Annual Bonus Eligibility

On the Job Training

Advancement Opportunities

Qualifications

• 5+ years of experience in retail sales or customer management.
• Proven experience managing accounts like C&S and Wegmans.
• Strong project management and analytical skills.

Responsibilities

• Drive sales growth for In-Store Bakery products in the Northeast.
• Build relationships with major grocery chains and broker organizations.
• Develop and present business plans to maximize account potential.

Skills

Sales Management

Customer Management

Negotiation Skills

Analytical Skills

Project Management

Education

BA/BS in Business

BA/BS in Marketing

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Teams

Microsoft SharePoint

Microsoft Outlook

Job description

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas’ English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann’s or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

#LI-LF1

Come join the largest baking company in the

world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

Salary Range:$98,600 – $138,100

Comprehensive Benefits Package

Annual Bonus Eligibility

401k & Company Match

On the Job Training with Advancement Opportunities

Customer Executive – Northeast Region

Position: Customer Executive – Retail Sales, Grocery Channel Location: Northeast (NY, NJ, PA, MD, CT, MA, VT, NH, ME) Remote within Northeast, United States

BASIC PURPOSE/SCOPE: The Customer Executive will represent and drive sales growth for the Grocery Channel, with a primary focus on In-Store Bakery (ISB) products within the Northeast region. This role centers on cultivating relationships and expanding distribution across key retailer accounts, including C&S, AHOLD/Delhaize, Wegmans, and other regional chains. Leveraging broker partnerships and strategic planning, you will play a vital role in driving growth at both HQ and regional levels.

ESSENTIAL DUTIES AND TASKS:

• Manage sales and profit responsibilities for In-Store Bakery (ISB) products within assigned accounts and channels.
• Build and maintain productive relationships with major Northeast Grocery Chains, Independents, and broker organizations.
• Develop and present quarterly and annual business plans to maximize potential within accounts such as C&S, AHOLD/Delhaize, and Wegmans.
• Implement targeted strategies to enhance growth and distribution of In-Store Bakery (ISB) products.
• Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions.
• Collaborate with general management and brokers to drive sales opportunities and coverage.
• Identify new business opportunities by leveraging data-driven insights and customer relationships.
• Partner with supply chain functions (bakeries, shipping, distribution, and customer service) to ensure seamless operations.
• Manage deductions by reconciling transactions, including write-offs, chargebacks, and payments.

RESPONSIBILITY AND TRAVEL REQUIREMENTS:

• 100% focus on East coast Business.
• Travel to customer locations, HQs, and industry events as required for business needs.

POSITION REQUIREMENTS:

• BA/BS in Business, Marketing, or related field preferred but not required.
• Combination of education, training, and experience that demonstrates competencies in sales management, customer management, or category management.
• Minimum of 5 years of sales experience in retail sales, customer management, or equivalent roles.
• Proven experience managing accounts like C&S, AHOLD/Delhaize, Wegmans, or similar retailers.
• Expertise in In-Store Bakery (ISB) operations, sales strategies, and customer dynamics.
• Excellent written, verbal, presentation, and negotiation skills.
• Strong project management and analytical skills, including financial reporting and P&L management.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).
• Ability and willingness to travel within the Northeast region.

SPECIALIZED SKILLS AND KNOWLEDGE:

• Deep understanding of In-Store Bakery (ISB) processes, including sales and merchandising techniques.
• Ability to create and implement change in a fast-paced, evolving business environment.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.