Customer Engineering Strategist: Product & Installation

Cummins Inc.

Columbus (IN)

On-site

USD 85,000 - 120,000

Full time

20 hours ago

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Job summary

Cummins Inc. in Columbus, IN is seeking a talented Customer Engineering Product Specialist to join our engineering team.

You will collaborate with subject matter experts, VPI teams, and OEM customers to deliver critical product data, installation requirements, and technical guidance that enable successful equipment integration. You will act as the primary technical liaison, influence product selection and integration strategies, drive continuous improvement, develop strong external

Qualifications

Bachelor's degree in Engineering or STEM required.
Senior or Lead Engineer-level experience in a relevant discipline.
Familiarity with MS Office tools is preferred.
Licensing may be required for export controls or sanctions.

Responsibilities

Partner with SMEs, VPI teams, and OEM customers to deliver product data and guidance.
Influence OEM quality, reliability, and optimization through design and integration.
Lead installation quality improvements using data-driven methods.
Serve as primary technical liaison, handling inquiries and changes.
Translate customer feedback into functional product requirements.
Collaborate on new product development, design reviews, and change initiatives.
Validate prototype performance and ensure compliance with installation standards.