Customer Engineer, Platform, Retail Industry

Google; Atlanta (GA); On-site; USD 125,000 - 183,000; Full time

Job summary

A leading company in technology is seeking a Customer Engineer for the Retail Industry. In this role, you will partner with sales teams to showcase Google Cloud to customers, develop creative solutions, and resolve technical challenges. The ideal candidate will have a strong background in cloud technologies and experience building customer relationships.

Qualifications

• 6 years of experience in a customer-facing support role.
• Experience with migrating applications to cloud platforms.
• Knowledge of security concepts like encryption and access control.

Responsibilities

• Identify and qualify business opportunities and develop strategies to resolve technical blockers.
• Advocate for Google Cloud to support customer relationships.
• Lead prospecting and acquisition of new customers.

Skills

Communication

Problem Solving

Customer Relationship Management

Education

Bachelor's degree or equivalent practical experience

Tools

Cloud Engineering

Virtualization

Containerization Platforms

Job description

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Addison, TX, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  
  

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience prospecting, and building and maintaining customer relationships from scratch.
• Passion for building out Greenfield territories.
  
  

About the jobAs a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. In this role, you will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will build new relationships, with experience in prospecting and build out greenfield territories. You will be a part of team working in an environment of respect where we promote equal opportunities to succeed.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share Google Cloud to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing as a trusted advisor on their long-term technology and business decisions.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Consulting, and Engineering

• Industries

  Information Services and Technology, Information and Internet

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