Customer Engineer, Platform, Retail Industry

Google Inc.; Atlanta (TX); On-site; USD 125,000 - 183,000; Full time

Job summary

A leading technology company is seeking a Customer Engineer in Atlanta, who will focus on partnering with sales teams to help customers leverage Google Cloud solutions. The role involves developing creative solutions, troubleshooting technical issues, and building relationships with clients in various industries.

Qualifications

• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Passion for building out Greenfield territories.

Responsibilities

• Identify and qualify business opportunities; develop strategies to resolve technical blockers.
• Support technical relationships with customers, including technology advocacy.
• Lead prospecting and acquisition of new logos, establishing trusted relationships.

Skills

cloud native architecture

cloud engineering

customer relationship management

presentation skills

Education

Bachelor's degree or equivalent practical experience

Job description

corporate_fare Google place Atlanta, GA, USA ; Addison, TX, USA

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info_outline X Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Addison, TX, USA. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Addison, TX, USA.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience prospecting, and building and maintaining customer relationships from scratch.
• Passion for building out Greenfield territories.

About the job

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. In this role, you will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will build new relationships, with experience in prospecting and build out greenfield territories. You will be a part of team working in an environment of respect where we promote equal opportunities to succeed.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

About the job

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. In this role, you will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will build new relationships, with experience in prospecting and build out greenfield territories. You will be a part of team working in an environment of respect where we promote equal opportunities to succeed.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share Google Cloud to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing as a trusted advisor on their long-term technology and business decisions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.