Customer Engineer, Platform, Mountain West

Google Inc.; Kirkland (WA); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401(k) with company match

PTO 20 days/year

Sick time 40–69 hours/year

Maternity leave & Baby Bonding

Paid holidays 13 days/year

Job summary

Google is seeking a Customer Engineer in the Mountain West region to partner with technical sales, differentiate Google Cloud, and drive technical wins across Oregon, Idaho, Montana, and Wyoming.

You will engage with technical and executive stakeholders, architect cross-pillar cloud solutions, and lead proofs of concepts, demos, and delivery planning. Strong communication and organization are essential.

Qualifications

• Experience owning outcomes and decision making in complex environments.
• Proven ability to influence stakeholders and drive decisions.
• Experience with cloud native architecture and related platforms.

Responsibilities

• Serve as customer's primary technical partner and trusted advisor.
• Architect cross-pillar cloud solutions to solve business issues.
• Lead technical engagements, proofs of concepts and demos.
• Define delivery and consumption plans for Google Cloud portfolio.
• Present practical solutions to technical and business leaders.
• Travel up to 30% as required.

Skills

Cloud architecture

Stakeholder engagement

Technical presentations

Cloud infrastructure engineering

Virtualization / containers

Education

Bachelor's degree or equivalent practical experience

Job description

Customer Engineer, Platform, Mountain West

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corporate_fare Google place Portland, OR, USA ; Seattle, WA, USA ; +2 more ; +1 more

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

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X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance


• Retirement Benefits: 401(k) with company match


• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment


• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance


• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks


• Baby Bonding Leave: 18 weeks


• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Portland, OR, USA; Seattle, WA, USA; Kirkland, WA, USA.

• Bachelor's degree or equivalent practical experience.


• 10 years of experience with cloud native architecture in a customer-facing or support role.


• Experience engaging with, or presenting to, technical stakeholders or executive leaders.


• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.


• Ability to travel up to 30% of the time as required.

Preferred qualifications

• Experience with State Local Public Sector clients including state, county, and local municipal agencies.


• Experience in migrating applications and services to cloud platforms.


• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.


• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.


• Experience creating demos and solution creation using generative AI tools and services.


• Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.

About the job

As a Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers in Oregon, Idaho, Montana and Wyoming. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

As a Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers in Oregon, Idaho, Montana and Wyoming. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.


• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.


• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.


• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.


• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.