Customer Engineer

SiTime; Santa Clara (CA); On-site; USD 98,400 - 135,300; Full time

Benefits offered by this job

401k plan

Health and wellness benefits including medical, dental, and vision

Job summary

SiTime is seeking a highly skilled Customer Application Engineer to join our team in Santa Clara, CA. This role involves acting as a key technical liaison between product development and customers, providing critical support for semiconductor integration and performance.

Responsibilities include offering technical solutions, analyzing customer needs, and conducting lab validations. Candidates should have a degree in electrical engineering and at least 5 years' experience in semiconductor applications.

We offer competitive compensation and benefits including a quarterly bonus and equity grants.

Qualifications

• 5+ years of experience in semiconductor applications.
• Hands-on experience with lab equipment and Python scripting.
• Strong problem-solving skills in hardware/software systems.

Responsibilities

• Provide technical support and solutions to customers.
• Analyze customer requirements and recommend semiconductor products.
• Validate customer-facing solutions in the lab.

Skills

Analog/digital electronics

Integrated Circuit technology

Oscillators

PLL

Clock Distribution

Embedded Systems

Lab equipment operation

Python scripting

Debugging hardware/software systems

Excellent communication skills

Education

Bachelor or master degree in electrical engineering or related field

Tools

Spectrum Analyzer

Oscilloscope

Signal generators

Phase noise analyzer

Job description

About SiTime

SiTime is the Precision Timing company. Timing is the heartbeat of all electronics, ensuring performance, resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision Timing delivers greater accuracy, smaller size and resilience. Today, MEMS timing powers over 400 applications, including high-growth ones in AI datacenters, automated driving, industrial and humanoid robots, wearables and IoT. Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better reliability. With more than 4 billion devices shipped, SiTime is changing the timing industry. For more information, visit: www.sitime.com.

Job Summary

We are looking for a highly skilled and motivated Customer Application Engineer (CE) with a background in semiconductors to join our technical support and customer success team. In this role, you will act as a key technical liaison between our product development teams and our customers across the US and provide lab support for the Application CE team ensuring optimal integration, performance, and application of our semiconductor solutions.

Responsibilities

• Provide technical support and solutions to customers in pre-sales and post-sales stages.
• Analyze customer requirements and recommend suitable semiconductor products or systems.
• Validate customer facing solutions in the lab to ensure system performance with our proposed solutions.
• Develop and deliver product presentations, technical documentation, and training.
• Support design-in efforts for customer projects (e.g., embedded systems, precise time solutions, power electronics, RF).
• Conduct in-depth technical problem solving and root cause analysis.
• Participate in field trials, customer visits, and technical workshops across the region.
• Stay current with semiconductor trends, applications, and competitive landscape.
• Direct involvement with product marketing in product roadmap synthesis and next-generation solutions.

Qualifications & Requirements

• Bachelor or master degree in electrical engineering, electronics, or a related field.
• 5+ years of experience in semiconductor applications, support, or product engineering.
• Solid knowledge of
• Analog/digital electronics
• Integrated Circuit technology
• Oscillators
• PLL
• Clock Distribution
• Embedded Systems
• Hands-on experience with lab equipment such as Spectrum Analyzer, oscilloscope, signal generators, phase noise analyzer etc.
• Hands on experience with Python scription for lab automation
• Hands on experience with embedded C
• Strong problem-solving skills and experience in debugging hardware/software systems.
• Excellent verbal and written communication and customer-facing skills.

Desired Characteristics & Attributes

• Analytical mindset: Ability to diagnose complex issues in electronic systems and propose effective solutions.
• System-level thinking: Understanding how semiconductor components fit within larger system architectures (e.g., EVs, industrial automation, telecom).
• Detail-oriented: Precision is critical when working with datasheets, layout guidelines, and electrical specifications.
• Tech-savvy: Comfortable with simulation tools, lab equipment, embedded systems, and common programming/scripting languages (e.g., C, Python, MATLAB).
• Customer-focused: Strong commitment to supporting clients and understanding their needs from a system and business perspective.
• Clear communicator: Able to explain complex technical topics to both technical and non-technical audiences.
• Collaborative spirit: Works well with cross-functional teams, including sales, R&D, and product marketing.
• Cultural adaptability: Comfortable working in diverse, multinational environments.
• Reliability: Dependable, structured, and consistent in delivering high-quality work on time.

Compensation

The annual base salary range for this role is $98,400.00 – $135,300.00. The final offer is determined by factors such as location, experience, education, and training. In addition to base salary, this role is eligible for a quarterly bonus tied to the achievement of innovation goals—reflecting our commitment to recognizing meaningful impact. We also offer equity grants, providing a meaningful opportunity to share in the company’s future growth and success.

Benefits

• 401k plan
• Health and wellness including medical, dental, vision, life, parental leave, legal services, and time off plans.

SiTime is an Equal Opportunity Employer. We treat each person fairly and we do not tolerate discrimination or harassment against anyone on the basis of any protected characteristics, including race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, political affiliation, protected veteran status, protected genetic information, or marital status or other characteristics protected by law. SiTime participates in the E-Verify program.