Customer Engagement Specialist

Lorygen Group; Los Angeles (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Lorygen Group is seeking a Communications Representative in Los Angeles to support customer-facing communications and outreach activities. This role suits individuals who enjoy meeting people, sharing information, and creating positive interactions while representing the company professionally.

The position emphasizes clear communication, relationship-building, and teamwork, with opportunities for training and professional development as part of ongoing growth.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Professional attitude and willingness to learn.
• Good organizational and time-management skills.
• Ability to work effectively in a team environment.
• Previous communications or customer-facing experience is beneficial but not required.

Responsibilities

• Communicate clearly with customers and provide accurate information about products and services.
• Support outreach initiatives and customer engagement activities.
• Establish positive relationships through professional interactions.
• Assist with promotional presentations and in-person communication efforts.
• Respond to customer questions and direct more complex inquiries to the appropriate team.
• Maintain organized records of customer interactions and outreach activities.
• Collaborate with colleagues to support team objectives.
• Participate in training and professional development opportunities.

Skills

Communication skills

Verbal & written communication

Interpersonal skills

Team oriented

Organizational skills

Education

High school diploma or equivalent

Job description

Lorygen Group is seeking a Communications Representative in Los Angeles to support customer-facing communications and outreach activities. This role suits individuals who enjoy meeting people, sharing information, and creating positive interactions while representing the company professionally.

The position emphasizes clear communication, relationship-building, and teamwork, with opportunities for training and professional development as part of ongoing growth.