Customer Engagement Specialist

Motorola Solutions; Chicago (IL); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Customer Engagement Specialist to support regional accounts in the Chicago area. This entry‑level role partners with Field Sellers to grow the pipeline and build strong relationships with new and existing customers in a fast‑paced tech sales environment.

You will use Salesforce and Google apps, travel ~10%, and join a people‑first culture with development opportunities and a solid benefits package for new graduates.

Qualifications

• Bachelor's degree or higher.
• Strong communication and relationship-building skills.
• Interest in technology sales and customer engagement.

Responsibilities

• Manage regional account relationships and support daily activities with Field Sellers.
• Develop and maintain a robust opportunity pipeline through data-driven activities.
• Engage in customer meetings to advance the sales cycle and align with revenue goals.

Skills

Sales Expertise

Technical Proficiency

Industry Knowledge

Education

Bachelor's Degree

Tools

Salesforce

Google Workspace

Job description

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewThe Customer Engagement Specialist manages regional account relationships for Motorola Solutions, providing dedicated support within assigned territories. By strategically partnering with Field Sellers, this role focuses on capturing and increasing sales through a mix of account management and run-rate opportunities.Job DescriptionThe Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results.Key Responsibilities:Pipeline Development: Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns.CRM Management: Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity.Performance Metrics: Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs.Customer Engagement: Participate in—and occasionally lead—customer meetings to advance the sales cycle.Strategic Alignment: Collaborate with the broader sales organization to contribute to overall company revenue goals.Travel: Travel as required to support territory needs (approximately 10%).Qualifications & Skills:Sales Expertise: Proven track record of sales achievement, ideally in a high-energy, phone-based environment.Technical Proficiency: Skilled in Google-based applications; experience with Salesforce is preferred.Industry Knowledge: Prior experience in technology sales is a significant plus.Target Base Salary Range: $50,000 - $52,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.#LI-RO1Basic RequirementsGraduating with a Bachelor's Degree on or before January 2027Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeNew GradReferral Payment PlanYesOur U.S. Benefits include:Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.