Customer Engagement Representative – Entry Level

TV Collective; Hayward (CA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Paid training

Hands-on coaching

Professional development

Advancement opportunities

Team environment

Job summary

Tri-Valley Collective is seeking a Customer Engagement Representative to support community-focused marketing and outreach campaigns. This full-time, entry-level role offers paid training and exposure to customer service, communications, marketing, events, and business.

No previous experience is required, and paid training is provided. You will gain hands-on coaching and opportunities for professional development within a team-oriented environment.

Qualifications

• Entry-level role with no prior experience required.
• Paid training provided.
• Strong interpersonal and communication skills.
• Ability to work with the public in person.

Responsibilities

• Communicate directly with customers and community members.
• Provide professional and friendly customer service.
• Represent campaigns in public and event settings.
• Answer questions and provide campaign information.
• Support community outreach initiatives.
• Build positive customer relationships.
• Assist with events and promotional activities.
• Participate in team meetings and training.
• Support daily team and campaign goals.
• Develop communication and interpersonal skills.

Skills

Customer service

Communication

Public speaking

Team collaboration

Job description

Full-Time | Entry Level | Paid Training | No Experience Required

Tri-Valley Collective is looking for a Customer Engagement Representative to join our team and support community-focused marketing and outreach campaigns.

This is a full-time, entry-level opportunity for individuals who enjoy working with people and want to develop professional experience in customer service, communications, marketing, events, and business.

No previous experience is required. Paid training is provided.

Responsibilities

In this role, you will receive training and gain hands-on experience with:

• Communicating directly with customers and community members
• Providing professional and friendly customer service
• Representing campaigns in public and event settings
• Answering questions and providing campaign information
• Supporting community outreach initiatives
• Building positive customer relationships
• Assisting with events and promotional activities
• Participating in team meetings and training
• Supporting daily team and campaign goals
• Developing communication and interpersonal skills

Who We're Looking For

We're looking for people who are:

• Friendly and approachable
• Dependable and professional
• Comfortable interacting with the public
• Motivated to learn
• Team-oriented
• Goal-focused
• Positive and solutions-oriented

Previous experience is helpful but not required.

Your Experience May Transfer

People with experience in retail, restaurants, hospitality, customer service, sales, fundraising, call centers, reception, events, or other public-facing positions are encouraged to apply.

We're also interested in meeting:

• Recent graduates
• First-time full-time job seekers
• Career changers
• College graduates
• Candidates returning to the workforce

What We Offer

• Full-time employment
• Paid training
• Hands-on coaching
• Professional development
• Leadership development
• Team-oriented environment
• Customer engagement experience
• Marketing and event experience
• Advancement opportunities