Customer Engagement Representative

Cleveland Canvass; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Base pay plus performance earnings

Full training

Coaching and feedback

Hands-on customer engagement exposure

Growth opportunities

Job summary

Cleveland Canvass is expanding its Cleveland team and looking for a Customer Engagement Representative to support our face-to-face client campaigns. This hands-on, customer-facing role operates at retail and event locations, combining customer engagement, sales and client representation.

You will engage customers face-to-face, introduce products, build rapport, answer questions and guide the next steps toward sales targets. Full-time, in-person role based in Cleveland, OH.

Qualifications

• Strong communication skills and ability to engage customers clearly.
• Comfortable approaching new people and maintaining a friendly, professional demeanor.
• Proven reliability and consistency in work.
• Ability to learn quickly and apply feedback to improve performance.

Responsibilities

• Engage customers face-to-face at campaign locations.
• Introduce client products, services and campaigns.
• Build rapport and identify customer interest.
• Answer questions and provide relevant information.
• Support the sales and customer acquisition process.
• Guide interested customers through the next steps.
• Work toward individual and team targets.
• Represent clients professionally.

Skills

Communication

People skills

Goal oriented

Reliability

Adaptability

Learning quickly

Job description

Cleveland Canvass is expanding its Cleveland team and looking for a Customer Engagement Representative to support our face-to-face client campaigns.

This is a hands-on, customer-facing role working at retail and event locations, combining customer engagement, sales and client representation.

What You’ll Do

• Engage customers face-to-face at campaign locations
• Introduce client products, services and campaigns
• Build rapport and identify customer interest
• Answer questions and provide relevant information
• Support the sales and customer acquisition process
• Guide interested customers through the next steps
• Work toward individual and team targets
• Represent clients professionally

What We’re Looking For

• Confident, clear communication
• Comfortable approaching and speaking with new people
• Friendly and professional manner
• Reliable and consistent approach to work
• Ability to learn quickly and apply feedback
• Comfortable working toward goals
• Positive, team-focused attitude
• Full-time availability in Cleveland

What You’ll Get

• Weekly base compensation with additional performance-based earning potential
• Full training from the start
• Regular coaching and feedback
• Hands-on experience in customer engagement, sales and client campaigns
• Opportunities to take on more responsibility based on performance

Full-Time | In-Person | Cleveland, OH

If you’re confident with people, motivated by results and looking for a role where you can build practical experience.