Customer Engagement Pro: Growth, Team Wins, Training

Thrasher Foundation Repair; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

HSA

Vision insurance

Life insurance

401(K) Retirement Savings (5% match)

Comprehensive paid training

Career growth and development

Job summary

Thrasher Foundation Repair is seeking a customer engagement specialist to handle inbound and outbound calls, schedule homeowner appointments, and convert leads into confirmed bookings. You will join a team that values real conversations, growth, and collaborative success.

The role offers competitive pay and comprehensive benefits, with emphasis on career development. Requirements include 1–2 years of customer service experience and a background check.

Qualifications

• Minimum of 1–2 years of customer service experience.
• Must be at least 18.
• Pre-employment screening includes background check.

Responsibilities

• Handle inbound calls and make outbound calls to schedule free appointments.
• Convert leads into scheduled appointments and maintain the calendar.
• Collaborate with team to achieve targets and provide excellent service.

Skills

Customer service

Inbound/outbound calls

Communication

Reliability

Job description

Thrasher Foundation Repair is seeking a customer engagement specialist to handle inbound and outbound calls, schedule homeowner appointments, and convert leads into confirmed bookings. You will join a team that values real conversations, growth, and collaborative success.

The role offers competitive pay and comprehensive benefits, with emphasis on career development. Requirements include 1–2 years of customer service experience and a background check.