Customer Engagement Associate

Great Lakes Outreach Wisconsin; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Lakes Outreach Wisconsin is seeking a confident Customer Engagement Associate to join our Milwaukee-area team. You will work directly with customers in a face-to-face environment, representing client brands and helping people make informed choices.

You’ll receive hands-on training, ongoing mentorship, and opportunities to grow into greater responsibilities as you develop your skills in customer engagement, sales, and business development. A fast-paced, energetic environment awaits.

Qualifications

• 1+ year in retail, hospitality, customer service, sales, or another people-facing role.
• Strong interpersonal and communication skills.
• Confident, outgoing, and comfortable meeting new people.
• Reliable, professional, and team-oriented.
• Able to thrive in a fast-paced, customer-facing environment.

Responsibilities

• Engage directly with customers in a face-to-face environment.
• Represent client brands professionally and create positive customer experiences.
• Introduce customers to relevant products, services, and promotions.
• Build rapport, answer questions, and help customers make informed decisions.
• Support customer acquisition and campaign goals.
• Work closely with your team to meet individual and team targets.
• Take part in ongoing coaching and professional development.

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Willingness to learn

Job description

GLO Wisconsin is looking for a confident and motivated Customer Engagement Associate to join our growing team. This is a great opportunity for someone who enjoys working with people and wants to build hands-on experience in customer engagement, sales, and business development.

You’ll work directly with customers on behalf of established brands, helping create positive interactions, build relationships, and support the success of our client campaigns.

What You’ll Do

• Engage directly with customers in a face-to-face environment.
• Represent client brands professionally and create positive customer experiences.
• Introduce customers to relevant products, services, and promotions.
• Build rapport, answer questions, and help customers make informed decisions.
• Support customer acquisition and campaign goals.
• Work closely with your team to meet individual and team targets.
• Take part in ongoing coaching and professional development.

What We’re Looking For

• Strong interpersonal and communication skills.
• Confident, outgoing, and comfortable meeting new people.
• Positive attitude and a willingness to learn.
• Reliable, professional, and team-oriented.
• Able to thrive in a fast-paced, customer-facing environment.

Desired Experience

• 1+ year in retail, hospitality, customer service, sales, or another people-facing role.
• Experience working toward individual or team goals.
• Previous experience communicating with customers or the public.

What We Offer

• Weekly base pay plus performance-based earnings.
• Hands-on training and ongoing mentorship.
• Clear opportunities to take on greater responsibility as you develop.
• Supportive, energetic team environment.
• Practical experience in customer engagement, sales, and business development.

This is a full-time, on-site position based in Waukesha, WI. Applicants must be able to commute to the area reliably.

If you’re ready to put your people skills to work, develop professionally, and be part of a growing team, we’d love to hear from you.