Customer Engagement Apps Engineer (Semiconductors)

KLA-Belgium; Beaverton, Hillsboro (OR, OR); On-site; USD 83,100 - 141,300; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(K) including company matching

Tuition reimbursement

Job summary

KLA's Surfscan Division is seeking an Applications Engineer to support and optimize SFS tools in customer environments. You will diagnose issues, collaborate with service and engineering teams, and develop BKMs to extend tool capabilities while building strong customer relationships.

Preferred candidates hold MS or PhD in physics/engineering and have experience with lasers/optics, data analysis, and programming.

Qualifications

• MS or PhD or equivalent experience in Physics, Chemistry, Engineering, Optics, Material Science, or related field.
• Experience in semiconductor fabrication or equivalent educational experience.
• Strong knowledge of semiconductor process flows and defect types.
• Experience in system-level troubleshooting, diagnostics, and reporting.
• Cleanroom experience and semiconductor device characterization.
• Familiarity with computer operating systems, networking, and analysis tools.

Responsibilities

• Support, maintain, and troubleshoot SFS tools in customer environments.
• Diagnose tool issues, identify corrective actions, and ensure optimal tool performance.
• Work closely with service and engineering teams to resolve hardware/software issues.
• Develop applications and Best Known Methods (BKMs) to solve complex customer challenges and improve tool capability.
• Create use cases, scope new features, identify issues, and drive bug fixes.
• Maintain strategic customer relationships and assist sales teams with technical assessments.
• Develop and document training materials, and provide technical training.
• Collaborate with customers and internal teams to define requirements for future products.

Skills

Customer focus

Lasers & optics

Technical leadership

Communication

Problem solving

Education

MS or PhD in Physics, Chemistry, Engineering, Optics, or Materials Science

Tools

Matlab

LabVIEW

Python

Job description

KLA's Surfscan Division is seeking an Applications Engineer to support and optimize SFS tools in customer environments. You will diagnose issues, collaborate with service and engineering teams, and develop BKMs to extend tool capabilities while building strong customer relationships.

Preferred candidates hold MS or PhD in physics/engineering and have experience with lasers/optics, data analysis, and programming.