Customer-Driven Teller | Service & Solutions Pro

Associated Bank - Corp; Hudson (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Colleague Resource Groups

Professional development

Well-being programs

Employee stock purchase plan

Parental leave

Military benefits

Personal banking benefits

Job summary

Associated Bank in Hudson, WI is seeking a Teller to provide exceptional customer service and accurately process transactions while identifying customer needs and promoting financial solutions. You will support daily branch operations and educate customers on digital tools in a collaborative team setting.

The role requires a high school diploma or equivalent and up to 2 years of customer service experience, with preferred background in retail banking or cash handling.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank in Hudson, WI is seeking a Teller to provide exceptional customer service and accurately process transactions while identifying customer needs and promoting financial solutions. You will support daily branch operations and educate customers on digital tools in a collaborative team setting.

The role requires a high school diploma or equivalent and up to 2 years of customer service experience, with preferred background in retail banking or cash handling.