Customer-Driven Teller & Cash Services Specialist

Paylocity; Williston, Northern (ND, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Paylocity is seeking a teller to deliver superior customer service and handle deposits, payments, and various cash transactions. The role includes balancing cash drawers, handling currency, and assisting customers with a range of needs, including checks and cashier’s services.

The teller will participate in training, work a rotating Saturday schedule, and may assist across bank areas as needed. Strong communication and teamwork are essential for success in this on-site position.

Qualifications

• Excellent customer sales and communication skills.
• Experience with customer service is required.
• Experience handling money and balancing is necessary.
• Computer experience preferred.
• Desirable traits: positive attitude, quick learner, flexibility and team orientation.

Responsibilities

• Deliver superior customer service.
• Receive deposits; verify cash and endorsements.
• Accept loan payments, loan payoffs, and answer inquiries on customer loans.
• Accept checks for cashing or paying, verify endorsements.
• Sell cashier’s checks, travel money cards, gift cards.
• Wrap and bag coin.
• Manage and balance cash drawer.
• Make cash advances for customers.
• Prepare change orders for customers.
• Work with Canadian exchange.
• Assist with night-depository envelopes and bags.
• Tellers will be expected to work on a rotating Saturday schedule.
• Duties include monthly attendance at employee meetings.
• This position requires flexibility to include working for teller employees who are on vacation or sick leave.
• Tellers will also be prepared to help with miscellaneous duties or projects in any other bank area that may be needed.
• Complete all initial and annual training requirements as outlined by ASBT.
• Perform all other duties as required, consistent with the goals, objectives and responsibilities of the Operations function.

Skills

Customer service

Money handling

Cash balancing

Computer skills

Positive attitude

Fast learner

Teamwork

Tools

Teller machines

Computer terminals

Coin machines

Adding machines

Job description

Paylocity is seeking a teller to deliver superior customer service and handle deposits, payments, and various cash transactions. The role includes balancing cash drawers, handling currency, and assisting customers with a range of needs, including checks and cashier’s services.

The teller will participate in training, work a rotating Saturday schedule, and may assist across bank areas as needed. Strong communication and teamwork are essential for success in this on-site position.