Customer-Driven Sales Associate | Flexible Hours

Citi Trends, Inc.; Barnwell (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and have knowledge of merchandise to enhance customer satisfaction. You will engage with customers, maintain integrity, and communicate effectively in a fast-paced retail environment.

The role supports building a positive work culture, drives employee involvement, and assists change management within the store operations. In-store location and a non-exempt status are expected.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customer in a timely fashion, and thanking customers for shopping at store and invites them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures.
• Performs other duties as may be assigned.

Skills

Communication

Organizational skills

Flexibility

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and have knowledge of merchandise to enhance customer satisfaction. You will engage with customers, maintain integrity, and communicate effectively in a fast-paced retail environment.

The role supports building a positive work culture, drives employee involvement, and assists change management within the store operations. In-store location and a non-exempt status are expected.