Customer-Driven Retail Sales Associate

Dollar General Corporation; Palmyra Township (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation is a retailer focused on serving everyday low prices with convenient store locations. Sales Associates act as a point of contact for customers, helping them locate and purchase merchandise, operate cash registers, stock shelves, and maintain store cleanliness.

The role emphasizes friendly customer service, accuracy in cash transactions, and proper display of merchandise while supporting store profitability and asset protection.

Qualifications

• Excellent interpersonal and oral communication skills.
• Ability to read and follow planograms and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment and make change.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, dust and mop floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Customer service mindset

Cash handling basics

Planogram reading

Cash register operation

Stock merchandising

Education

High school diploma or equivalent

Job description

Dollar General Corporation is a retailer focused on serving everyday low prices with convenient store locations. Sales Associates act as a point of contact for customers, helping them locate and purchase merchandise, operate cash registers, stock shelves, and maintain store cleanliness.

The role emphasizes friendly customer service, accuracy in cash transactions, and proper display of merchandise while supporting store profitability and asset protection.