Customer-Driven Retail Associate: Sales & Service

Columbia Sportswear Company

Northern, New York (KY, NY)

Hybrid

USD 35,000 - 51,000

Full time

6 days ago

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Benefits offered by this job

Employee discounts

Wellness Time Off

401(k) plan with company match

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional customer experiences and support the store team in daily operations. You will assist customers with product questions, demonstrate merchandise, and provide recommendations to meet their needs.

The role involves cash handling, stock replenishment, and maintaining store presentation in a fast-paced environment. Applicants should be 16+, with no formal education required; prior retail experience is a plus, and flexible

Qualifications

No specific education required (High School Diploma or GED preferred).
2 years or less of experience in a position or specialization.
Skill operating Inventory and POS systems, and various other retail software tools.
16 years of age or older.

Responsibilities

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
Perform all required cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.