Customer-Driven Retail Associate: Merchandising & Service

The TJX Companies, Inc.; Cleveland (TN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health care options

Employee assistance program

Paid holidays

Job summary

TJ Maxx in Cleveland, TN is hiring for a customer-focused retail team member. You will deliver a highly satisfied customer experience, process purchases, and keep the store clean and organized.

You may work in multiple areas to support business needs and participate in safety and loss-prevention practices. The role emphasizes excellent service, strong communication, and the ability to adapt to a dynamic retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and cleanliness throughout the day.
• Supports store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Physical ability

Team collaboration

Job description

TJ Maxx in Cleveland, TN is hiring for a customer-focused retail team member. You will deliver a highly satisfied customer experience, process purchases, and keep the store clean and organized.

You may work in multiple areas to support business needs and participate in safety and loss-prevention practices. The role emphasizes excellent service, strong communication, and the ability to adapt to a dynamic retail environment.