Customer-Driven Hardware Sales Associate

Ace Hardware Corporation; Round Lake, Northern (IL, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Ace Hardware Employee Perks

401K Benefits

In-Store Discount

Access to PerkSpot – discounts

Employee Assistance Program

Get your steps in daily

Job summary

Ace Hardware Corporation in Round Lake, IL is seeking a Sales Associate to greet customers, assess their needs, and guide them to products. You will work as part of a retail team, maintain shelves, and help with pricing and displays to support store promotions.

The role emphasizes customer service excellence, product knowledge, and a willingness to learn in a friendly, fast-paced environment.

Qualifications

• Customer satisfaction-focused approach.
• Attention to detail in daily tasks.
• Team player with strong interpersonal skills.
• Bilingual Spanish verbal/written skills a plus.
• Must be at least 18 years old.
• Ability to lift at least 50 lbs.
• Strong problem-solving abilities.
• Familiarity with company systems and procedures.

Responsibilities

• Greet and assist customers as they enter the store.
• Assist customers in locating products and provide information.
• Maintain a clean, organized, and stocked department.
• Be vigilant for shoplifting and follow policy to deter it.
• Inform managers about out-of-stock items customers request.
• Handle price changes, promotional signage, and displays.
• Support with unloading trucks and stocking merchandise.

Skills

Customer satisfaction

Attention to detail

Team player

Bilingual (Spanish)

Age 18+

Lifting 50lbs

Problem solving

Knowledge of store systems

Job description

Ace Hardware Corporation in Round Lake, IL is seeking a Sales Associate to greet customers, assess their needs, and guide them to products. You will work as part of a retail team, maintain shelves, and help with pricing and displays to support store promotions.

The role emphasizes customer service excellence, product knowledge, and a willingness to learn in a friendly, fast-paced environment.