Customer-Driven Food Service Specialist

H.E.B.; Plano (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H-E-B in Plano, TX is seeking a Food Service Representative to maintain a well-stocked department and deliver outstanding customer service daily. You will prepare, package, and merchandise fresh products while upholding food safety and sanitation standards.

In this role you will assist customers, take orders, answer questions about products, and use basic product knowledge to meet needs and boost department sales.

Qualifications

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) – Required
• Strong customer service skills – Required
• Communication and interpersonal skills – Required
• Reading and writing skills – Required
• Planning and organizing skills – Required
• Ability to work in a fast-paced environment – Required

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Prepares, packages, and merchandises fresh product effectively
• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
• Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures
• Records production and shrink to aid in production planning
• Assists in technical areas as needed (baking, frying, decorating)
• Takes care of service counter Customers
• Uses ordering system applications
• Performs inventory management processes (MSI, PAW) as required
• Performs all sanitation and maintenance tasks for Deli slicers
• Serves / packages products at customer's request
• Educates customers on preparation / reheating instructions of prepared foods
• Prepackages condiments for prepared food items
• Cuts, slices, dices, chops, food in preparation for chef

Skills

Knowledge of computer systems and设备, e

Education

HS Diploma or GED

Job description

H-E-B in Plano, TX is seeking a Food Service Representative to maintain a well-stocked department and deliver outstanding customer service daily. You will prepare, package, and merchandise fresh products while upholding food safety and sanitation standards.

In this role you will assist customers, take orders, answer questions about products, and use basic product knowledge to meet needs and boost department sales.