Customer-Driven Fashion Sales Associate

White House | Black Market, Inc.; Byron Township (MI); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

White House Black Market is seeking a friendly Sales Associate to greet customers, share product knowledge, and provide personalized service in our Grand Rapids Tanger Outlets store. You will build genuine connections, initiate authentic conversations to understand needs, and help customers explore options that fit their style.

You will assist with merchandising, replenishment, and store organization, maintain a visually inspiring environment, and contribute to a positive, collaborative team.

Qualifications

• Customer-focused service approach with the ability to upsell or educate on programs.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Initiate authentic conversations to understand customer needs and guide selections.
• Support omnichannel experience by using available tools for a seamless checkout.
• Promote brand loyalty programs and educate customers on benefits.
• Assist with merchandising, replenishment, and overall store organization.
• Maintain visually appealing displays and uphold brand standards.
• Contribute to a positive, collaborative work environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

White House Black Market is seeking a friendly Sales Associate to greet customers, share product knowledge, and provide personalized service in our Grand Rapids Tanger Outlets store. You will build genuine connections, initiate authentic conversations to understand needs, and help customers explore options that fit their style.

You will assist with merchandising, replenishment, and store organization, maintain a visually inspiring environment, and contribute to a positive, collaborative team.