Customer-Driven Call Center Agent & Appointment Setter

Luxury Bath; Tarpon Springs (FL); Vor Ort; USD 44.000 - 60.000; Vollzeit

Benefits dieser Stelle

Paid training

Full-time opportunity

Growth and advancement opportunities

Supportive team environment

Zusammenfassung

Luxury Bath is seeking a Call Center Representative in Palm Harbor, FL to contact homeowners, set qualified appointments for our sales team, and support a high level of customer satisfaction. You will follow scripts, handle inquiries, and maintain accurate CRM records.

The role offers a full-time schedule, $25.00 per hour, paid training, and opportunities for growth within a fast-paced home improvement company. Strong communication and data entry skills are a plus.

Qualifikationen

• Customer service or call center experience preferred
• Strong communication and phone skills
• Comfortable talking with homeowners throughout the day
• Sales, telemarketing, or appointment-setting experience is a plus
• Basic computer and data entry skills
• Reliable, organized, and goal-oriented
• Ability to work in a fast-paced environment

Aufgaben

• Contact homeowners by phone and schedule free in-home consultations
• Follow company scripts while adapting conversations to customer needs
• Answer questions and handle objections professionally
• Enter and update customer information in the CRM
• Confirm appointments for canvassers and sales representatives
• Answer inbound calls generated from marketing campaigns
• Follow up with prospective customers
• Maintain accurate lead and appointment records
• Perform quality control calls and data entry tasks

Kenntnisse

Customer service

Phone skills

Data entry

Reliability

Ausbildung

High school diploma or equivalent

Tools

CRM software

Jobbeschreibung

Luxury Bath is seeking a Call Center Representative in Palm Harbor, FL to contact homeowners, set qualified appointments for our sales team, and support a high level of customer satisfaction. You will follow scripts, handle inquiries, and maintain accurate CRM records.

The role offers a full-time schedule, $25.00 per hour, paid training, and opportunities for growth within a fast-paced home improvement company. Strong communication and data entry skills are a plus.