Customer Dining Manager

Aramark Correctional Services; Mechanicsburg (Cumberland County); On-site; USD 52,000 - 72,000; Full time

Job summary

Asbury Bethany Village in Mechanicsburg, PA seeks a Dining Room Manager to lead the resident dining program with strong hospitality instincts. You will oversee front-of-house operations, coach and develop staff, and partner with culinary and community leadership to shape menus, events, and experiences.

This hands-on leadership role emphasizes safety, budget stewardship, and delivering memorable dining for residents and guests through excellent service and creative event planning.

Qualifications

• At least 1 year of management experience.
• Food service, hospitality, senior living, healthcare dining, or related operational leadership experience preferred.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities and lead teams effectively.
• Bachelor's degree or equivalent experience preferred.

Responsibilities

• Leadership: Lead, mentor, coach, and develop dining team members.
• Operations & Resident Experience: Oversee daily dining operations and develop service plans.
• Financial Management: Manage food, labor, and operating costs; monitor budgets and variances.
• Compliance: Maintain safety, sanitation and regulatory compliance; keep records up to date.

Skills

Leadership

Communication

Relationship-building

Team development

Multitasking

Education

Bachelor's degree

Job description

Job Description

The Dining Room Manager at Asbury Bethany Village is an important member of the dining leadership team, helping shape the resident dining experience across the community. This is a hands on leadership role for someone who brings strong hospitality instincts, knows how to lead and develop a team, and wants a voice in how a dining program comes to life.

You’ll oversee daily front of house operations while partnering with culinary and community leadership on the direction of the food and dining program. You’ll also play a key role in catering and special events, with opportunities to bring creativity to menus, events, and experiences that make dining memorable for residents and guests.

Job Responsibilities

Leadership

• Lead, mentor, coach, and develop dining team members.
• Recruit, train, and manage employee performance.
• Ensure safety and sanitation standards are maintained.
• Recognize and reward employee contributions.

Operations & Resident Experience

• Oversee daily dining operations.
• Develop and implement dining service plans.
• Manage food production, service delivery, and menu execution.
• Build strong relationships with residents, clients, and community leadership.
• Ensure customer satisfaction and service recovery when needed.

Financial Management

• Manage food, labor, and operating costs.
• Own budget performance and P&L accountability.
• Monitor forecasts, inventory, and operational variances.
• Achieve food and labor targets.

Compliance

• Maintain compliance with Aramark standards.
• Ensure food safety, sanitation, and regulatory requirements are met.
• Maintain required records and documentation.

Qualifications

• At least 1 year of management experience.
• Food service, hospitality, senior living, healthcare dining, or related operational leadership experience preferred.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities and lead teams effectively.
• Bachelor's degree or equivalent experience preferred.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.