Customer Development Manager (open to remote)

Southern Glazer's Wine & Spirits; Dallas (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a premier beverage distributor as a Customer Development Manager, where you will drive insights and analytics to support growth. Leverage your industry knowledge and analytical skills to contribute to the company's success while enjoying comprehensive benefits in a supportive culture.

Benefits

Comprehensive medical coverage

401(k) plan

Tuition assistance

Paid sick leave

Wellness program

Qualifications

• Experience in Adult Beverage sector with National Chain Sales knowledge.
• Intermediate to advanced knowledge of Excel & Power Point.
• Ability to analyze large datasets for actionable insights.

Responsibilities

• Deliver insights and recommendations using various data sources.
• Prioritize assortment and shelving information.
• Support planogram (POG) development for retailers.

Skills

Analytical skills

Problem solving

Data navigation

Communication

Education

Bachelor's Degree

Tools

Excel

Power Point

Space Planning Software (JDA/Blue Yonder)

Job description

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer's is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer's has been recognized by Newsweek as one of America's Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The goal of Customer Development Manager - is to be the indispensable trusted partner to our customer, driving alignment, and simplification across all three tiers. (Retailer, Supplier, & Distributor) The CDM will provide Insights & Analytics in support to our retail customers, suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth.

Primary Responsibilities

• Create and deliver insights and recommendations using a variety of techniques and available data sources. Understand and apply customer, consumer and industry insights using market research data to deliver category growth.
• Prioritize optimal assortment and/or shelving information to support the goals of our retailers, suppliers, and company. through the use of syndicated or customer-specific data sources.
• Stay informed of analytic best practices across the industry and provide effective information for assigned commodities in the pursuit to deliver sales, margin, and market development goals.
• Demonstrate experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Communicate business opportunities and recommend action plans by working with retailers, suppliers, and/or internal stakeholders
• Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business & category reviews
• Support retailers planogram (POG) development through defined category review process and retailer initiatives.

Additional Primary Responsibilities

Minimum Qualifications

• Bachelor's Degree and experience in Adult Beverage with understanding of National Chain Sales, Retail and Distributor operations
• Proficiency in Space Planning Software (JDA/Blue Yonder)
• Intermediate to advanced knowledge of Excel & Power Point
• Proven ability to navigate and process large datasets to produce actionable insights
• High level understanding of Category Management processes and practices along with the ability to collaborate with retail customers, key suppliers and internal teams to deliver insights and recommendations within six key domains: Macro Level, Retailer & Market, Consumer, Shopper, 4 P's (product, price, place, and promotion) of Category Management, and Operations
• Assertive leadership/decision making skills and high energy level, with an aptitude for understanding changing market dynamics and resolving complex problems
• Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities

Physical Demands

• • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)
  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • Critical nature of this job may require extended hours, overtime and weekends
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.